Continuously optimize the cloud native environment for improved cost, performance, scalability, and efficiency. This may involve fine-tuning resource allocation, implementing auto-scaling mechanisms, and optimizing application architectures to take advantage of cloud-native services.

Maintain a robust security posture in the cloud native environment. Continuously monitor for potential vulnerabilities, implement security controls, regularly patch and update systems, and adhere to compliance requirements specific to your industry or organization.

Establish additional monitoring and alerting mechanisms to proactively monitor the health and performance of the cloud native infrastructure and applications. Implement response procedures to promptly address any issues or outages that may arise.

Implement and test backup and disaster recovery strategies to protect critical data and ensure business continuity. Work with customer teams to regularly perform backups, conduct recovery drills, and keep backup copies in separate geographic locations or availability zones.

Provide ongoing training and knowledge transfer to enable teams to effectively manage and operate in the cloud native environment. Keep personnel up to date with cloud technologies, best practices, and new features offered by the cloud service provider.

Provide level 2 and level 3 assistance and resolve technical issues related to the cloud environment. The goal is to ensure the smooth operation of the cloud environment, provide timely resolution to issues, and support customers in leveraging the full potential of cloud services.